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Returns & Exchanges

What is your return policy?

We have a 365 day, any reason return policy with free return shipping. If you'd like to request a refund, please access our Durable Refund & Exchange Portal. You can read our full return policy terms and conditions by clicking here.

Can I exchange my order for a different product?

Absolutely. You can initiate your exchange through our Durable Refund & Exchange Portal.

I don't have any bottles left to send back. Can I still get a refund?

It's important to us that our customers have the opportunity to try our formulas at no risk, which is why we have a 365 day, any reason return policy. So if you tried the product and did not see results, you can still request a refund even if you hav

I don't have a printer for the return label. What should I do?

When you process your return through our Durable Refund & Exchange Portal both a pre-paid shipping label and a QR code will be generated. If you don't have a printer, simply take a picture of the QR code on your smartphone and present it to the shipp