We have a 365 day, any reason return policy with free return shipping. If you'd like to request a refund, please access our Durable Refund & Exchange Portal. You can read our full return policy terms and conditions by clicking here.
Absolutely. You can initiate your exchange through our Durable Refund & Exchange Portal.
It's important to us that our customers have the opportunity to try our formulas at no risk, which is why we have a 365 day, any reason return policy. If you tried the product and did not see results, you can still request a refund even if you have n
When you process your return through our Durable Refund & Exchange Portal both a pre-paid shipping label and a QR code will be generated. If you don't have a printer, simply take a picture of the QR code on your smartphone and present it to the shipp
If you opted for store credit when processing your return, you will receive an email with your gift card code once your refund has been processed. Refunds are issued within 1-3 business days after we've received your return. If you don't see the emai