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I don't have a printer for the return label. What should I do?Updated 3 months ago

When you process your return through our Durable Refund & Exchange Portal both a pre-paid shipping label and a QR code will be generated. If you don't have a printer, simply take a picture of the QR code on your smartphone and present it to the shipping carrier when you drop off your package. They will scan the QR code and print the label.

Note: It is important that you take a picture of the QR code the same day you process your return on our portal as the QR code is only available the same it is generated.

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