A compilation of commonly asked questions about Durable and their corresponding answers, designed to provide quick and concise information to users.

<h2 id="frequently-asked-questions"><span style="color: rgb(0, 0, 0);">Frequently Asked Questions</span></h2><p><br></p><ul><li style="color: rgb(0, 0, 0);"><a href="#1">What does a Durable website cost?</a></li><li style="color: rgb(0, 0, 0);"><a href="#2">Can I pay the subscription fees in another currency?</a></li><li style="color: rgb(0, 0, 0);"><a href="#2">Can I use an existing domain with Durable?</a></li><li style="color: rgb(0, 0, 0);"><a href="#3">Do you offer white-label services?</a></li><li style="color: rgb(0, 0, 0);"><a href="#4">Can I create an e-commerce website with Durable?</a></li><li style="color: rgb(0, 0, 0);"><a href="#5">Are Durable AI-generated websites safe?</a></li><li style="color: rgb(0, 0, 0);"><a href="#6">Does a custom domain cost extra?</a></li><li style="color: rgb(0, 0, 0);"><a href="#7">Can I transfer a website to someone else?</a></li><li style="color: rgb(0, 0, 0);"><a href="#8">Can I edit my website&apos;s HTML?</a></li><li style="color: rgb(0, 0, 0);"><a href="#9">Can I keep my custom domain if I want to leave Durable?</a></li><li style="color: rgb(0, 0, 0);"><a href="#10">How can I check if my page is being indexed on SEOs like Google or Bing?</a></li><li style="color: rgb(0, 0, 0);"><a href="#11">Can I remove my website from showing on Google or Bing?</a></li><li style="color: rgb(0, 0, 0);"><a href="#12">I have set up Google Ads. Where should the script provided by Google go?</a></li><li style="color: rgb(0, 0, 0);"><a href="#13">Does Durable have a mobile app?</a></li><li style="color: rgb(0, 0, 0);"><a href="#14">I deleted my account. Is there a way to recover it?</a></li><li style="color: rgb(0, 0, 0);"><a href="#15">If I cancel my subscription, do I lose my website?</a></li><li style="color: rgb(0, 0, 0);"><a href="#16">Can I add animated GIFs to my website?</a></li><li style="color: rgb(0, 0, 0);"><a href="#17">Can I integrate a third-party CRM manager?</a></li><li style="color: rgb(0, 0, 0);"><a href="#18">I synchronized my email. If a client contacts me, where will I get notified?</a></li><li style="color: rgb(0, 0, 0);"><a href="#19">Can I add customized CSS to my page?</a></li><li id="isPasted" style="color: rgb(0, 0, 0);"><a href="#19" style="-webkit-user-select: auto;">I have a Pro Plan (20/50/100) subscription, can I buy domains?</a></li><li id="isPasted" style="color: rgb(0, 0, 0);"><a href="#19">Are custom domain emails included in my subscription?</a></li></ul><p><br></p><h3 id="1"><span style="color: rgb(0, 0, 0);">What does a Durable website cost?</span></h3><p><span style="color: rgb(0, 0, 0);">A Starter subscription to Durable starts at $12 per month. A Business subscription starts at $20 per month. Every Durable subscription includes your website, a custom domain, an AI Assistant, Invoicing, an AI-powered CRM, and more. <a href="https://durable.co/pricing">Learn more</a>.</span></p><p><br></p><h3 id="can-i-pay-the-subscription-fees-in-another-currency"><span style="color: rgb(0, 0, 0);">Can I pay the subscription fees in another currency?</span></h3><p><span style="color: rgb(0, 0, 0);">All of the subscription charges will be in USD. We are unable to issue subscription invoices in other currencies at this time.</span></p><p><span style="color: rgb(0, 0, 0);">&#xA0;</span></p><h3 id="2"><span style="color: rgb(0, 0, 0);">Can I use an existing domain with Durable?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes. You&apos;ll need to adjust a few details with your domain provider, which takes about five minutes.&#xA0;</span><a href="https://durable.co/blog/create-custom-domain-with-durable">This guide shows you how</a>.</p><p><br></p><h3 id="3"><span style="color: rgb(0, 0, 0);">Do you offer white-label services?</span></h3><p><span style="color: rgb(0, 0, 0);">Not right now. However, you can build and publish multiple websites from one account with Durable Pro.&#xA0;</span><a href="https://durable.co/ai-web-design-software">Learn more</a>.</p><p><br></p><h3 id="4"><span style="color: rgb(0, 0, 0);">Can I create an e-commerce website with Durable?</span></h3><p><span style="color: rgb(0, 0, 0);">While Durable is not explicitly designed to support e-commerce businesses, we have had clients launch successful e-commerce businesses on our platform.&#xA0;</span><a href="https://durable.co/blog/how-to-create-an-e-commerce-website-with-durable">Here&apos;s how</a>.</p><p><br></p><h3 id="5"><span style="color: rgb(0, 0, 0);">Are Durable AI-generated websites safe?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes. All Durable domains are hosted on a content delivery network called Cloudflare. We chose Cloudflare because they offer fast and secure SSL generation, firewalls, and excellent protection from all web attacks, including DDos.</span></p><p><br></p><h3 id="6"><span style="color: rgb(0, 0, 0);">Does a custom domain cost extra?</span></h3><p><span style="color: rgb(0, 0, 0);">Nope! Custom domains are free with every Durable Starter and Business subscription and take seconds to create.</span></p><p><br></p><h3 id="7"><span style="color: rgb(0, 0, 0);">Can I transfer a website to someone else?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes. You can add additional users to any Durable website. Then, you can change all account and billing settings to transfer your entire website.</span></p><p><br></p><h3 id="8"><span style="color: rgb(0, 0, 0);">Can I edit my website&apos;s HTML?</span></h3><p><span style="color: rgb(0, 0, 0);">Durable is a &quot;no code&quot; solution to building websites. Because of that, we don&apos;t offer extensive options for HTML customization. But if you have a specific need or request, contact us.</span></p><p><br></p><h3 id="9"><span style="color: rgb(0, 0, 0);">Can I keep my custom domain if I want to leave Durable?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes! When cancelling your account, contact us, and we&apos;ll arrange to have your custom domain transferred to you. Note that it takes a couple of weeks to transfer over.</span></p><p><br></p><h3 id="10"><span style="color: rgb(0, 0, 0);">How can I check if my page is being indexed on SEOs like Google or Bing?</span></h3><p><span style="color: rgb(0, 0, 0);">You can check if it&apos;s being indexed by going into Google or Bing and searching for your website&apos;s URL. If it doesn&apos;t show up you can request indexing for Google over at</span> <a href="https://search.google.com/search-console/about">Google Search Console Tool</a> <span style="color: rgb(0, 0, 0);">and Bing at</span> <a href="https://www.bing.com/webmasters/about">Bing Webmaster Tool</a><span style="color: rgb(0, 0, 0);">.</span></p><h3 id><span style="color: rgb(0, 0, 0);"><br></span></h3><h3 id="11"><span style="color: rgb(0, 0, 0);">Can I remove my website from showing on Google or Bing?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes, you can disable indexing on our app over at Website/Settings/Allow indexing.</span></p><p><br></p><h3 id="12"><span style="color: rgb(0, 0, 0);">I have set up Google Ads. Where should the script provided by Google go?</span></h3><p><span style="color: rgb(0, 0, 0);">It should be added to the head of the whole website. Go to Website/Settings/Custom code/Head and paste the provided script.</span></p><p><br></p><h3 id="13"><span style="color: rgb(0, 0, 0);">Does Durable have a mobile app?</span></h3><p><span style="color: rgb(0, 0, 0);">Durable&apos;s application is a web app, meaning that it runs on a browser and offers all its features for mobile or desktop devices without needing installation.</span></p><p><br></p><h3 id="14"><span style="color: rgb(0, 0, 0);">I deleted my account. Is there a way to recover it?</span></h3><p><span style="color: rgb(0, 0, 0);">Most of the time, yes, if you just deleted your account but not the business itself, we can recover it, get in touch with our support, and we&apos;ll recover the account and the businesses you had on it.</span></p><p><br></p><h3 id="15"><span style="color: rgb(0, 0, 0);">If I cancel my subscription, do I lose my website?</span></h3><p><span style="color: rgb(0, 0, 0);">Your website and business will be unpublished, but they will still be available and saved if you decide to re-subscribe to a paid plan.</span></p><p><br></p><h3 id="16"><span style="color: rgb(0, 0, 0);">Can I add animated GIFs to my website?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes, we can now use GIF images or animations within the embed component. You can find more information on how to do it here.</span></p><p><br></p><h3 id="17"><span style="color: rgb(0, 0, 0);">Can I integrate a third-party CRM manager?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes, you can integrate most CRM services by adding a lead-capturing form on an embedded component.</span></p><p><br></p><h3 id="18"><span style="color: rgb(0, 0, 0);">I synchronized my email. If a client contacts me, where will I get notified?</span></h3><p><span style="color: rgb(0, 0, 0);">You&apos;ll get an email notification about the new lead, and the contact will be added to the CRM/Contact under Durable&apos;s app.</span></p><p><br></p><h3 id="19"><span style="color: rgb(0, 0, 0);">Can I add customized CSS to my page?</span></h3><p><span style="color: rgb(0, 0, 0);">Yes, you can add it on an embedded component to affect any HTML code inside, on the head of the page to affect a specific page or on the head of the website to be applied to the whole website. That said, we do not recommend changing the general CSS of your website since that could significantly impact mobile/desktop compatibility and cause unpredictable behaviour.</span></p><p><br></p><h3 id="i-have-a-pro-plan-2050100-subscription-can-i-buy-domains"><span style="color: rgb(0, 0, 0);">I have a Pro Plan (20/50/100) subscription, can I buy domains?</span></h3><p><span style="color: rgb(0, 0, 0);">No, you can&apos;t. Although you can link domains from an external domain provider to your Durable website.</span></p><h3 id="-1"><br></h3><h3 id="isPasted"><span style="color: rgb(0, 0, 0);">Are custom domain emails included?</span></h3><p><span style="color: rgb(0, 0, 0);">No, it is not included. Although you can </span><span style="color: rgb(0, 0, 0);"><a class="fr-green" href="https://help.durable.co/en-US/get-a-custom-email-address-linked-to-your-domain-190486">link</a></span><span style="color: rgb(0, 0, 0);"> one from an external provider.</span></p>

Durable

FAQs

Who is Durable?

Intro to Durable

Cancel your subscription

Use Durable outside the US and Canada

Sign up for a free trial

Pricing plans for Durable websites

Declined subscription payments

Forgot my password

Access after cancellation

Create a multi-user login

Upgrade subscription plans

Delete my Durable account

Update my subscription billing information

Account Settings

Build Multiple Websites

Edit your business information

Domain Policy & FAQs

Get a custom domain via Durable

Link an external custom domain name

Link a Google domain name to your Durable Site

Get a custom domain email address

Link a GoDaddy domain name to your Durable site

Connect your Domain with Entri

Check if your DNS records are properly propagated

Domains

Add a chatbot to your site

Integrate Calendly into Durable

Set up E-commerce store

3rd Party Apps

Add pages to your website

Change button styles

Change your browser icon

Add menus and sub menus

Change the browser icon

Use the gallery feature

Add a Instagram block feed

Edit website title tags

Add location to your site

Configure social media icons on the website

Create and edit blog posts

Change the website language

Index your website in Google Search Console (SEO)

Add a blog to your website

Create and add template pages

Add contact form to your site

Link an external link to a button on your site

Change images in your site

Change the colors on your site

Add a video in website sections

Remove 'Made With Durable'

Change a blog author

Regenerate a current page

Change fonts on your site

Website Editor

Website

Use automated review requests

Create email promotions

Marketing

Import customer contacts via CSV file

Create and manage custom fields

Sync your email address to your Durable CRM

Receive messages from your customers

Create automated CRM Response

Learn about security measures Durable uses for payment processing

Send recurring invoices to your customers

Send an invoice to multiple customers

Create and send invoices to customers

Invoicing

Friday, July 14th, 2023

Levelling Up with Lili

Wednesday, July 19th, 2023

Business Foundations with James

Mastering the Basics of Content Marketing - July 19th, 2023

Mastering the Basics with Durable - May 31st, 2023

Durable Webinars

Webinar Videos

Add audio player by Common Ninja to your site

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Add comparison tables by Common Ninja to your site

Add Facebook feed by Common Ninja to your site

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Add Google reviews by Common Ninja to your site

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Common Ninja Widgets